Data Protection Policy

z63 Privacy Policy

Your personal information on z63 is protected with SSL encryption. This page explains the data practices we follow.

Last updated: 29 October 2026

Table of Contents

  1. Introduction
  2. Types of Information We Collect
  3. Purposes for Using Your Information
  4. Sharing with Third Parties
  5. Data Security Measures
  6. Cookies and Tracking Technologies
  7. Data Retention Period
  8. Your Rights
  9. Protection of Minors
  10. Policy Changes
  11. Contact Us
  12. Frequently Asked Questions

1. Introduction

This Privacy Policy ("Policy") explains how personal information is collected and handled for players using the z63 platform. z63 is a digital casino service operating in Myanmar and places player privacy as a priority.

By accessing this website or using z63's services, you are considered to have agreed to the handling of your personal information as described in this Policy. If you disagree with any part of this Policy, please stop using the website immediately and contact [email protected].

2. Types of Information We Collect

z63 collects only the information that is necessary to provide its services. The information collected is grouped into the following categories —

a) Information You Provide Directly

  • Name, date of birth and gender
  • Email address and phone number
  • Payment account details linked to KBZPay, Wave Money, AYA Pay or CB Pay
  • Copy of NRC or passport submitted for identity verification (as required under Know Your Customer — KYC)
  • Financial details related to deposit / withdrawal requests

b) Automatically collected information

  • IP address, browser type and device model
  • Login time and session duration records (log files)
  • Gaming history — games played and transaction records
  • Referring URL (referral source)
  • Browsing data collected via cookies

c) Information received from third parties

  • Player assessments provided by fraud prevention services
  • Alerts from financial services

3. Purposes for Using Personal Data

z63 uses the information it collects transparently and with clear purpose —

  1. Account creation and management: To verify and identify players' accounts and provide services
  2. Financial handling: To process deposits / withdrawals and verify that transaction records are accurate
  3. KYC verification: To meet anti-money laundering (AML) requirements in line with international regulations
  4. Customer support: To provide 24/7 customer support in Burmese
  5. Security: Protection against fraud, unauthorised access and financial crimes
  6. Update notifications: To send players updates on policy changes and service news
  7. Platform improvement: Data analysis to improve the player experience
  8. Legal obligations: Remaining obligations to disclose information as required by applicable law or legal proceedings

4. Sharing with Third Parties

z63 will not sell or rent your personal data to third parties. However, the following types of sharing may take place to keep services running smoothly —

  • Payment service providers: Information required to work with KBZPay, Wave Money, AYA Pay and CB Pay
  • Technology services: Server / cloud companies that support platform operations
  • Fraud prevention services: For player account security checks
  • Legal obligations: Information disclosed due to a valid request from a court or relevant authority

z63 ensures that these third parties operate within a data protection framework consistent with z63's privacy policy. They are not permitted to handle your data in any way unrelated to the provision of their services.

5. Data Security Measures

z63 has put in place technical and organisational security measures to protect players' personal data —

  • SSL/TLS encryption: All data in transit is encrypted using TLS 1.2 / 1.3
  • Database protection: Data is encrypted and stored in a secured database
  • Access control: Direct access to player data is limited to authorised staff only, and is reviewed monthly
  • Two-factor authentication (2FA): Account access is protected with two-step verification
  • Server monitoring: External access is tracked in real time and suspicious activity is stopped immediately
  • Regular data integrity checks: Routine checks to ensure data accuracy and prevent loss

That said, 100% security cannot be guaranteed in the digital world. Players are therefore also responsible for keeping their own login credentials confidential.

6. Cookies and Tracking Technologies

The z63 website uses cookies to improve the browsing experience for players. Cookies are small data files stored in your browser.

Types of cookies

  • Essential cookies: Cookies that are necessary for the website to function properly — note that these cookies cannot be turned off
  • Functional cookies: To remember login sessions, language preferences and game settings
  • Analytics Cookies: To understand how the platform is used and to improve our services

You can restrict or remove cookies through your browser settings. However, please note that if essential cookies are disabled, some features of the website may not work properly.

7. Data Retention Period

z63 retains players' personal data according to the following guidelines —

  • Active account: Data is kept for as long as the account remains open
  • After account closure: Data is retained for the period required by law and regulations, then deleted or anonymized once that period has passed
  • Financial records: Retained until the legally required financial record-keeping period expires
  • Communication records: Emails and chat records related to customer support — may be retained after a case is resolved to help improve our service

8. Your Rights

Every player on the z63 platform has the following rights regarding their personal data —

  1. Right of access: You can request a copy of your personal data stored with z63
  2. Right to rectification: You can request correction of any inaccurate or incomplete personal data
  3. Right to erasure: You can request deletion of your personal data where possible, subject to legal obligations
  4. Right to object: Players can object to the use of their personal data for advertising or profiling purposes
  5. Right to data portability: You can request a copy of your personal data in a portable format
  6. Right to withdraw consent: You can withdraw consent for the processing of your personal data at any time (except for data that must be processed to meet legal obligations)

To exercise any of these rights, contact us at [email protected]. Requests will be responded to within a reasonable timeframe and handled according to the type of data and applicable legal requirements.

9. Protection of Minors

z63 services are intended for adults aged 21 and above only. z63 does not knowingly collect personal data from anyone under 21. If we become aware that a minor has created an account, that account will be closed immediately and the data removed.

If a parent or guardian notices that a child has accessed this platform without permission, please contact us immediately at [email protected].

10. Policy Changes

z63 may update this Privacy Policy to reflect changes to our services, legal requirements, or technology. If significant changes are made, players will be notified in advance via the email address they have provided.

Continuing to use the platform after an updated policy is published means you accept the revised policy. Policy updates can be referenced on the "Last updated" date on this page.

11. Contact Us

Get in touch with us

If you have any questions about this policy, personal data requests, or complaints, please contact z63's customer support —

24/7 Live Chat — available in Myanmar language

Ask us anything

What you should know about personal data protection

z63 protects your personal information with SSL/TLS encryption, database security, and access controls. Player data will not be shared, sold, or rented without authorisation.

KBZPay, Wave Money, AYA Pay, and CB Pay transactions are processed through encrypted channels. Payment details are not stored on z63 servers in raw form — only the minimum information needed is shared with the payment service provider.

Yes, you can. Contact [email protected] to make the request. However, data that must be retained by law — such as financial records — will be exempt, and you will be informed about those exceptions.

KYC verification may be required to process withdrawals and to meet anti-money laundering (AML) requirements. This process is in place to protect players. Submitted ID copies are stored encrypted and deleted after a set period once verification is complete.

Gaming history can only be accessed by the player themselves and authorised z63 staff. Staff access is logged and monitored to prevent misuse.

Yes, you can restrict cookies when you first visit the site or through your browser settings. Note that disabling essential cookies may cause issues with keeping you logged in and saving your settings.

When there are significant changes to the policy, z63 will notify players in advance via their registered email. You can also check the "Last updated" date on this Privacy Policy page to see the latest changes.